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Diving Deeper into Customer Exploration

Too often our understanding of our customers is insufficient. We think we know what they

As you may recall in previous articles, I’ve drawn upon superhero traits and storylines to

Over the past twenty five years, economic developers have begun applying a complex systems approach

It’s hard to believe that impact investing is now a fifteen-year-old investment practice that has surpassed $1

Have you ever experienced burnout at a job? Perhaps you’re feeling burnt out right now?

Are you constantly checking your email, social media, or messages on your phone? It can

Have you ever received a marketing message that seemed like they know exactly what your

What are you learning this year? As we begin the new year and make resolutions

Have you ever gotten into the bad habit of spending too much time on Facebook…

Do you remember when we used to use phones more than email or instant messaging?